One of the biggest concerns people have about getting their computer repaired is will the data be safe. As an ICO registered company we take data security very seriously. Every time a system is on the bench a full backup is performed before any work is carried out. In many cases such as when the operating system needs to be reinstalled a full of clone will also be taken. These backups will be stored for up to weeks after the job has been completed.
There has been problems with certain ‘technicians’ working for other companies looking at the data on peoples hard drives. While this is rare it is a cause for concern. At M21 Technology Services we will never deliberately look at the data on peoples hard drives.